General disclosures

General Disclosures

  • Not all parts shown online are in stock. Some are special order, on backorder, or discontinued.
  • Pricing is as accurate as possible. Should there be any pricing error found when processing an order, we will notify you immediately.
  • Due to past fraud, all orders using credit card as payment must be shipping to the billing address.
  • For credit card payments, we only accept Visa and Mastercard.
  • We offer only genuine Infiniti parts and accessories unless otherwise clearly noted (Nismo products). We do NOT offer or stock used parts, buy back used parts, or have an exchange program. 
  • The catalog provided is as accurate as possible, however, provided by a 3rd party for easier navigation. Please include your VIN with your order. This is the only way we will guarantee part fitment and application. We are not liable for part accuracy if no VIN is supplied at any point prior to or at the time of an order being placed.
  • Prices are valid for online orders only. Online prices are not valid in-store.
  • Office hours are Monday through Friday, 8 a.m. to 4 p.m. unless otherwise noted on our site banner at the top of our page.
  • Under no circumstance are we liable for any special or consequential damages directly or indirectly related to the use of, misuse of, or the inability to use our site, programs related to our site, and parts ordered from us.
  • While we are parts professionals with combined decades of experience, we are not technicians and do not have diagnostic equipment. While we may or may not be able to provide general repair knowledge, ultimately, it is the responsibility of the end-user to ensure the parts purchased for repair are the correct ones needed.